Capacity

Capacity

software
★★★★4.8(57 reviews)

About

AI-powered support automation platform with virtual agents, agent assist, and analytics across voice, chat, email, SMS, and web channels.

Overview

AI-powered support automation with knowledge management and workflows.

Pros

  • +Unified platform for deflection, handle time, and conversions
  • +Enterprise-grade security with extensive integrations

Cons

  • -Pricing requires direct contact with no public rates

Integrations

SlackMicrosoft TeamsSalesforce
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Details

HeadquartersSt. Louis, Missouri, USA
Founded2017
Typesoftware

Pricing

Model

contact

Platforms

webiosandroid

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