Intercom

software

★★★★½4.5(4,886 reviews)

About

Customer communication platform with chat, email, and knowledge base.

Overview

Intercom pioneered conversational customer engagement and continues to lead with its AI-powered Fin chatbot. Its combination of live chat, bots, product tours, and help center creates a premium customer experience, though the premium pricing matches.

customer-support messaging chat

Pros

+Comprehensive
+Easy integration

Cons

-Expensive

Integrations

SlackSalesforceHubSpotStripeShopify

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Details

HeadquartersSan Francisco, USA

Founded2011

Typesoftware

Pricing

Model

subscription

Platforms

web

Community

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