Nextiva

Nextiva

software
★★★★½4.4(227 reviews)

About

AI-powered customer experience management platform unifying voice, chat, email, and social with intelligent routing and automation.

Overview

Business phone and communication platform with integrated video, chat, and SMS.

Pros

  • +Unified platform reduces tool sprawl
  • +AI handles routine tasks autonomously with human oversight

Cons

  • -Enterprise pricing requires contacting sales
  • -Setup complexity for large deployments

Integrations

SlackMicrosoft TeamsSalesforceHubSpot
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Details

HeadquartersScottsdale, AZ, USA
Founded2009
Typesoftware

Pricing

Model

subscription

Platforms

webiosandroidmacwindows