Freshchat

software

★★★★★4.1(114 reviews)

About

Modern customer messaging software by Freshworks with live chat, AI Freddy chatbot, and omnichannel inbox for sales and support teams.

live-chat customer-support chatbot omnichannel customer-engagement freshworks

Pros

+Native AI bot reduces inbound support volume
+Tight integration across Freshworks product suite

Cons

-Advanced features push per-agent costs up quickly
-Less customizable than standalone chat solutions

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Details

Typesoftware

Pricing

Model

freemium

Platforms

webiosandroid

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