Best Live Chat Tools

ChatMaxima

Unrated

Conversational marketing platform providing live chat, shared inbox, business messaging, and AI chatbot builder.

Crisp

4.5 rating

AI-powered customer support platform offering omnichannel messaging, intelligent chatbots, and shared inbox for businesses of all sizes.

Drift

4.4 rating

Conversational sales and marketing platform now part of Salesloft enabling AI-powered live chat, lead qualification, and real-time customer engagement.

Freshchat

4.1 rating

Modern customer messaging software by Freshworks with live chat, AI Freddy chatbot, and omnichannel inbox for sales and support teams.

Help Scout

4.2 rating

Customer support platform with a shared inbox, live chat, and knowledge base designed for human-first service teams.

Hoory

Unrated

All-in-one customer support platform with AI-powered ticket resolution, live chat, and omnichannel inbox for 24/7 service.

HubSpot Service Hub

4.3 rating

HubSpot's customer service platform with shared inbox, ticketing, knowledge base, and live chat natively connected to the HubSpot CRM.

Lucky Orange

4.3 rating

Website optimization platform with heatmaps, session recordings, surveys, and live chat to improve conversions.

REVE Chat

Unrated

Omnichannel customer communication platform combining live chat, video calls, and AI chatbots for support.

Tawk

Unrated

Free live chat and CRM platform for websites with built-in help center and AI chatbot capabilities.

Tidio

4.4 rating

AI-powered customer service platform combining live chat, help desk, and Lyro AI agent to automate support while maintaining human touch.

Zendesk

4.3 rating

A comprehensive customer service platform with ticketing, live chat, knowledge base, and AI-powered support automation.