Tidio

Tidio

software
★★★★½4.4(835 reviews)

About

AI-powered customer service platform combining live chat, help desk, and Lyro AI agent to automate support while maintaining human touch.

Overview

Affordable live chat and chatbot platform with helpdesk features for SMBs.

Pros

  • +Industry-leading 67% resolution rate with guarantee
  • +Trusted by 300k+ businesses

Cons

  • -Advanced customization requires integration setup
  • -Premium features locked behind higher-tier plans

Integrations

ShopifyWordPressWooCommerceZapier
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Details

HeadquartersGdynia, Poland
Founded2019
Typesoftware

Pricing

Model

freemium

Platforms

webiosandroidmacwindows