Freshworks

Freshworks

software
★★★★½4.3(401 reviews)

About

An umbrella platform offering Freshsales CRM with AI-powered insights, omnichannel communication, and integrated customer support tools.

Overview

AI-powered CRM suite with Freddy AI insights and omnichannel communication tools.

Pros

  • +User-friendly interface
  • +Good AI features
  • +Affordable entry pricing

Cons

  • -Limited customization on free plan
  • -Support quality varies

Integrations

SlackGmailMicrosoft 365ZapierMailchimpZoom
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Details

HeadquartersSan Mateo, USA
Founded2010
Typesoftware

Pricing

Model

subscription

Platforms

webiosandroid