Alternatives
Freshworks Alternatives & Similar Tools
Compare tools related to Freshworks. Suggestions combine curated relationships with focused catalog matches from the GuruStacks directory.
Freshsales
similar - 4.5 rating
A sales CRM by Freshworks with AI-powered insights, omnichannel communication, and forecasting for sales teams.
Crisp
similar - 4.5 rating
AI-powered customer support platform offering omnichannel messaging, intelligent chatbots, and shared inbox for businesses of all sizes.
Edward
similar
Enterprise AI chatbot for customer service and sales powered by ChatGPT with CRM integration and multi-channel communication support.
Zoho CRM
similar - 4.3 rating
An affordable CRM platform offering sales automation, marketing automation, analytics, and customer support tools with AI-assisted features.
Microsoft Dynamics 365
similar - 4.0 rating
Microsoft's enterprise CRM suite with Sales, Customer Insights, and Service modules integrated with Microsoft 365 and Teams.
Salesforce Service Cloud
similar - 4.4 rating
Salesforce's enterprise customer service platform with AI-powered case management and omnichannel support.
HubSpot
similar - 4.4 rating
A customer platform combining CRM, marketing, sales, and service hubs with AI-powered Breeze tools for managing customer relationships.
Zendesk Sell
similar - 4.3 rating
Sales CRM from Zendesk designed for teams already using Zendesk Support, providing unified customer data across sales and service touchpoints.
SugarCRM
similar - 4.3 rating
An enterprise CRM platform with sales force automation, marketing campaigns, customer support, and 150+ pre-built integrations.
Capsule AI
similar
AI-powered CRM assistant that summarizes customer interactions and automates repetitive sales workflows.
Octolane AI
similar
AI-powered CRM that automates sales activities and prioritizes customer engagement opportunities.
Kustomer
similar - 4.5 rating
A customer service CRM platform with omnichannel support and AI-driven automation for retail and ecommerce.