Pylon

software

★★★★★4.9(57 reviews)

About

A B2B customer support platform with shared Slack channels, in-app chat, and email in one inbox.

Overview

B2B support platform with shared Slack channels and unified inbox.

helpdesk b2b slack shared-inbox

Pros

+Works across both Slack and Microsoft Teams
+AI-powered triage speeds up responses
+Purpose-built for B2B SaaS support

Cons

-Newer product with a smaller integration library
-May be overkill for non-SaaS businesses

Integrations

SlackEmailIn-app chat

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Details

HeadquartersSan Francisco, USA

Founded2022

Typesoftware

Pricing

Model

subscription

Platforms

web

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