Alternatives

Zoho Desk Alternatives & Similar Tools

Compare tools related to Zoho Desk. Suggestions combine curated relationships with focused catalog matches from the GuruStacks directory.

Freshdesk

Freshdesk

similar - 4.4 rating

customer-supporthelpdeskai-automation

AI-powered omnichannel customer support platform by Freshworks with automated ticketing, self-service, and intelligent agent assistance.

Desku

Desku

similar

customer-supporthelpdeskteam-collaboration

Unified help desk software for managing customer conversations across email, live chat, and social media.

Gorgias

Gorgias

similar - 4.6 rating

customer-serviceecommercehelpdesk

Conversational AI helpdesk for ecommerce that unifies support and sales through AI agents and multi-channel messaging with deep Shopify integration.

Salesforce Service Cloud

Salesforce Service Cloud

similar - 4.4 rating

helpdeskenterprisecrm

Salesforce's enterprise customer service platform with AI-powered case management and omnichannel support.

Growparabolic

Growparabolic

similar

customer-supportai-poweredautomation

AI customer support tool that integrates with ticketing systems to auto-draft and resolve support tickets efficiently.

Kustomer

Kustomer

similar - 4.5 rating

helpdeskcrmomnichannel

A customer service CRM platform with omnichannel support and AI-driven automation for retail and ecommerce.

Zendesk

Zendesk

similar - 4.3 rating

helpdeskcustomer-supportticketing

A comprehensive customer service platform with ticketing, live chat, knowledge base, and AI-powered support automation.

Hoory

Hoory

similar

customer-supportai-chatbotlive-chat

All-in-one customer support platform with AI-powered ticket resolution, live chat, and omnichannel inbox for 24/7 service.

Capacity

Capacity

similar - 4.8 rating

customer-supportai-automationcontact-center

AI-powered support automation platform with virtual agents, agent assist, and analytics across voice, chat, email, SMS, and web channels.

Botsonic

Botsonic

similar - 4.6 rating

ai chatbotcustomer supportautomation

Enterprise AI chatbot platform that scans websites and documents to automatically resolve 70% of customer queries across support, sales, and engagement channels.

Cognigy

Cognigy

similar - 4.6 rating

conversational-aienterprisechatbot

Enterprise conversational AI platform for deploying AI agents across voice, chat, and messaging channels for customer and employee support.

Botpress

Botpress

similar - 4.5 rating

chatbotai-agentsllm

All-in-one platform for building, deploying, and monitoring LLM-powered AI agents and chatbots across WhatsApp, Instagram, Slack, and web with a visual agent studio and generous free tier.