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Kapture

Kapture

software
★★★★½4.5(399 reviews)

About

An enterprise customer support platform with AI-powered automation for industries like retail and BFSI.

Overview

Enterprise AI-powered support platform for retail, BFSI, and travel industries.

helpdeskenterpriseaiindustry-specific

Pros

  • +Strong fit for India and APAC markets
  • +Integrated telephony and ticketing
  • +Good mobile app for field teams

Cons

  • -Limited global recognition
  • -UI feels dated compared to modern CRMs

Integrations

SlackWhatsAppSalesforce
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Details

HeadquartersBangalore, India
Founded2014
Typesoftware

Pricing

Model

contact

Platforms

web

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